Thank you for visiting our website. Protection of your privacy is very important to us. Below you will find extensive information about how we handle your data.
Data collection, processing and use of personal data
You may visit our website without revealing any personal information. With every visit on the website, the web server stores automatically only a so-called server log file which contains e.g. the name of the requested file, your IP address, the date and time of the request, the volume of data transferred and the requesting provider (access data), and documents the request.
These access data are analyzed exclusively for the purpose of ensuring the smooth operation of the website and improving our offer. This serves according to art. 6(1)1f GDPR the protection of our legitimate interests in the proper presentation of our offer that is overriding in the process of balancing of interests. All access data are deleted no later than seven days after the end of your visit on our website.
We collect, store and process your data for the order processing of your booking and any subsequent warranty processing and promotional purposes. Personal data is collected if you voluntarily provide it to us as part of your booking or when opening a customer account or when registering for the newsletter.
Your personal data will be forwarded to service providers (charter companies, transporters, logisticians, banks) used by us in the execution of the order.
Right to information
You have a right to information about your stored data and, if necessary, a right to rectification or deletion of this data.
If you subscribe to our newsletter, we will regularly send you our e-mail newsletter based on your consent according to art. 6(1)1a GDPR, using the data required or disclosed by you separately for this purpose.
You may unsubscribe from the newsletter service at any time. For this purpose, you can either send a message to the contact option specified below or use the opt-out link in the newsletter. Upon unsubscription, we will delete your email address unless you have expressly consented to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by the law, of which we inform you in this notice.
Cookies and web-analysis
The cookies sessions are deleted after closing your browser.
Your personal data will be encrypted during the ordering process via SSL (Secure Socket Layer) security system in conjunction with 128-bit encryption over the Internet. [Credit card data will not be stored but collected and processed directly by our payment service provider.] We secure our website and other systems by technical and organizational measures against loss, destruction, access, modification or dissemination of your data by unauthorized persons. Access to your customer account is only possible after entering your personal password. You should always keep your access information confidential and close the browser window when you stop communicating with us, especially if you share your computer with others.
Contact for privacy
For questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data and revocation of granted consent, please contact us by e-mail – [email protected]
For the purpose of website analytics, this website uses Google (Universal) Analytics, a web analytics service provided by Google LLC (www.google.com). This serves the protection of our legitimate interests in the optimized presentation of our offer according to art. 6 (1) 1 lit f GDPR that are overriding in the process of balancing of interests. Google (Universal) Analytics uses methods, like e.g. cookies, that enable an analysis of your use of the website. The information collected automatically by cookies about your use of this website is as a rule transmitted to and stored on a Google server in the United States. At the same time, as IP anonymization is enabled on this website, the IP address will be shortened before being transmitted within the area of member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address will be sent to a Google server in the USA and shortened there. Generally, Google does not associate the anonymized IP address, transmitted from your browser through Google Analytics, with any other data held by Google.
Facebook Custom Audiences (Remarketing)
Social plugins from Facebook and Google+
Our website uses so-called social plugins (“plugins”) of the social networks Facebook and Google+. These services are offered by the companies Facebook Inc. and Google Inc. (“Provider”). Facebook is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). Google+ is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). An overview of the plugins and their appearance can be found here:
If you visit a page of our website that contains such a plugin, your browser establishes a direct connection to the servers of Google or Facebook. The content of the plugin is transmitted by the respective provider directly to your browser and integrated into the page. By integrating the plugins, the providers receive the information that your browser has accessed the corresponding page of our website, even if you do not have a profile with the corresponding social network or are currently not logged in. This information (including your IP address) is transmitted by your browser directly to a server of the respective provider in the USA and stored there.
If you are logged in to one of the social networks, the providers can directly assign the visit to our website to your profile on Facebook or Google+. If you interact with the plugins, for example by clicking the “Like” button or the “+1” button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information will also be posted on the social network and displayed there to your contacts.
If you do not want Google or Facebook to directly associate the data collected via our website with your profile in the respective social network, you must log out of the relevant network before visiting our website.
You can also completely prevent the plugins from being loaded with add-ons for your browser, e.g. the Facebook plugins with the “Facebook Blocker”
Revocation of consent
You may have expressly granted the following consents. We would like to point out that you can revoke your consent at any time with effect for the future.
Permission for e-mail advertising
I would like to receive interesting offers by e-mail on a regular basis. My e-mail address will not be shared with other companies. I can revoke this consent to the storage and use of my e-mail address for advertising purposes at any time with effect for the future.